Who we are

Regional Australia Bank is a customer owned bank that has been helping regional Australians achieve their lifestyle goals for almost 50 years. We have a reputation for being flexible, personable and being able to make the complex simple. With roots in regional NSW and head office located in Armidale, Regional Australia Bank has grown to be one of the premier banking alternatives to the ‘Big Four’ banks. Unlike the ‘retail’ approach taken by many competing institutions, we continue to add value to our customers by recognising everyone’s circumstances are different. This means we can provide personalised financial solutions, working with our customers to save them time, money and effort.

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Why we’re different

We’re focused strongly on everything that makes regional Australia special – and we provide a new standard of banking to the tens of thousands of regional Australians who’ve chosen us to help them achieve their lifestyle goals, through sound guidance, competitive interest rates and fairer fees. Above all, we’re all about building better financial relationships with our customers – and that’s something that can’t often be said of the nation’s larger retail banks.

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Customer owned – putting people before profit

Unlike the investor banks (e.g. Big Four) whose main interests are to generate profits in order to deliver dividends for shareholders, our customers are our shareholders. This means our focus is to deliver value to our customers. We demonstrate tangible value through quality, competitively priced products and a superior level of service from specialists. Further, as part of our commitment to champion regional prosperity, we pledge more than 5% of our profits back into grassroots community initiatives.

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